We would like to introduce you to yet another great opportunity to get a reliable job in Lagos. Khenpro Global Services is currently seeking for a qualified applicant who can fill in the available position of Customer Service Officers in the organization.
This full time job is best suited for those in the department of IT or Communications. Khenpro Global Services – Our client in the confectionery industry is recruiting to fill the position below:
- Job Title: Customer Service Officer
- Locations: Osapa – Lekki and Victoria Island, Lagos
- Employment Type: Full-time
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About the Organization
Khenpro Global Services – Our client is one of the foremost brands that offer raw natural (human) hair made with natural-looking lace wig. These hairs are sourced directly from country of origin and our clientele base is rapidly expanding across the shores of Nigeria to America, Europe, Asia and Australia. We are a luxury brand when it comes to natural human hair and untraceable lace wigs. This is why we are the favourite of celebrities.
Job Description
- Preparing the Customer Service Guidelines.
- Solving all product or service related issues of the customers.
- Keeping a proper record of the customers.
- Maintaining and updating the information of the customers regularly.
- Providing the best possible solution to the queries of the customers.
Salary
N45,000 – N60,000 Monthly.
Requirements
- HND / Bachelor’s Degree with 1 – 3 years of work experience
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- Previous experience working in a confectionery company is an added advantage.
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Application Process
Interested and qualified candidates should send their CV to: hr@khenpro.com using the Job Title as the subject of the email.
