Customer Service Representative at RA Trading and Investment Limited

This is a job opportunity from RA Trading & Investment Ltd targeted towards interested individuals in Lagos. Applicants are needed for the available position of a Customer Service Representative. Please look through the full details of the position below:

  • Job Title: Customer Service Representative

  • Employment Type: Full Time
  • Basic Qualification: Bachelor Degree
  • Work experience: 1 year
  • Location: Lagos
  • Job Field: Customer service/care


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About RA Trading and Investment Limited

Here at RA Trading & Investment, We believe that doors should be a part of the general design perception of a house, office or Hotel. Doors, other than furniture, is in every room and is visible from every corner of the house. That is why a door should be referred to as design element. At RA we offer a wide range of doors in a variety of designs to suite any taste or budget.

Ra Trading And Investment Limited - Customer Service

Job Summary

We are hiring a Customer Service Representative, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.


  • Manage large amounts of incoming phone calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Manage large amounts of incoming calls
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents.


  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Must have 1 years of experience in the field.

Application Deadline: Not specified.

You may visit the official website of RA Trading and Investment Limited below for more information:

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