Glovo Nigeria: Partner Operations Analyst at Glovo

Glovo Nigeria

This is to inform the general public about a full-time job in Lagos. Glovo Nigeria is seeking for qualified applicants who can fill in the available position of a Partner Operations Analyst to be immediately employed.

This job best suited for those specialized in the field of Executive/Management. Interested persons are expected to apply. Kindly go through the full details of this position below:

Job Description

Your work-life opportunity:

  • Join us as a Partner Operations Analyst and become a key member of Glovo’s local operations team!
  • We offer a challenging and dynamic environment with many opportunities for learning and development.

Responsibilities
Be a part of a team where you will:

  • Give you the trust and support to grow, develop, and make a difference while encouraging you to bring your unique perspective to the table
  • Collaborate together and learn from each other
  • Provide analytical support regarding Partner Operations metrics to the country operations manager
  • Perform analysis to come up with some insights to help improve the preparation time and decrease bad rating in all the cities in the country
  • Cooperate with the live ops department to monitor all important KPIs – GSAT/PSAT/CSAT
  • Bring important insights from the local operations (partners, customers and glovers) and cooperate with relevant stakeholders to drive important changes which can make operations more efficient
  • Review Salesforce changes and approvals
  • Coordinate with the external provider on the topic of the content activation and manage the important metrics for the activation of new partners.
  • Review and Check content changes before going to production.

 

Requirements

You must have:

  • An empathetic, inclusive and curious attitude
  • A passion to make a positive impact on the life of millions of people through technology
  • Passionate about analytics: you enjoy deep-diving into problems to find the root cause
  • Problem-solving skills: no problem is too small or too big
  • Excel proficiency
  • Professional English
  • We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!

Experience our Glovo Life benefits:

  • Enticing equity plan (if applicable)
  • Top-notch private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Discounted gym memberships
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Enhanced parental leave including nursery support!
  • Online therapy and wellbeing benefit
  • External learning budget.

Check also:

 

What you’ll find when working at Glovo:

  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Self-aware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance.

Application Closing Date: May 7, 2022.

For more information about Glovo Nigeria and the position of Partner Operations Analyst, you may visit the official website below:

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