This is to inform the general public of yet another opportunity to get a good and reliable job in Lagos. JMG Limited is currently seeking for a qualified applicant who can in fill in the available position of a Spares Support Officer in the organization. This is a full time job best suited for those specialized in the Aftersales Services department.
About the Organization
JMG Limited is a diversified solution provider with a broad portfolio in power generation, electrical infrastructures, and industrial equipment. With over 10 years of experience in Africa and strong partnerships with some of the world’s leading brands (CATERPILLAR INC, MITSUBISHI HEAVY INDUSTRIES, LEGRAND, GE LIGHTING, KAESER COMPRESSORS, THYSSENKRUPP), JMG combines global technologies and regional expertise to fulfill the development needs of the African market.
JMG Limited is seeking competent, self motivated, hardworking and result driven professional to fill the position below:
- Job Title: Spares Support Officer
- Location: Victoria Island, Lagos
- Employment Type: Full-time
- Reports To: Spare Supervisor
- Department: Aftersales Services
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- Customer Care Representative at MGS
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Spares Support Officer are to attend to customer’s enquiry and liaise with call center to ensure customers’ satisfaction. Also prepare and forward all sales orders generated to maintenance team.
- Graduate of Business Administration, Accounting, Finance, or equivalent.
- 3-5 years of experience in a related field.
- Strong knowledge of industrial products (Power Supply/Generators) is a plus.
- Excellent skills in inventory control and management
- Strong negotiation skills
- Excellent knowledge of all spare parts
- Strong follow up and coordination skills
- Highly attentive to details
- Strong time management skills
- Strong customer service skills
- Highly organized
Duties of Spares Support Officer
- Prepare parts bidding documents and Projects.
- Confirm payment and prepare Sales Order to start with the job and follow up till the job is invoiced.
- Follow up on customers to ensure their satisfaction before COB.
- Ensure all cases and Sales Orders are entered in the AX Dynamics Platform.
- Attend to customer’s enquiry by emails and telephone calls.
- Liaise with call center to ensure continuous customers satisfaction.
- Forward all Sales Orders generated to MSO/Maintenance team. Take up IMS responsibilities such as reporting unsafe act, condition, or procedure in the workplace, participating in fire or emergency drill at work, participating in incident reporting and investigation when necessary and adherence to Company policies.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: firstname.lastname@example.org using the Job Title as the subject of the mail.
Application Closing Date: 12th April, 2022.
For more information about JMG Limited, you may visit the official website through the following link: https://www.jmglimited.com/